Episodes

As a freelance indexer, do you sometimes feel like you are over-accommodating to clients? In this episode, Michelle talks about her own "over-accommodating" tendencies and how she overcomes them. If you have any "over-accommodating" scenarios that you would like Michelle to discuss in a future episode, contact Michelle through the Exchange Box. Here are the links mentioned in this episode: Link to the rate calculator in Indexer Index Fake newspaper ads mentioned at the beginning of ...

In this episode Michelle admits to being an indecisive indexer. Are you an indecisive indexer, too? Links mentioned in the episode: co-working method of learning to index vignette on the indecisive indexing process Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelancing. Drop your thoughts in the Exchange Box. We would love to hear from you!

Michelle shares 5 items from her Indexing To-Do list that helps keep her indexing when she has 20 minutes or less. Links mentioned in the episode: Episode #29: Naming—and conquering— Resistance Indexer podcast website to leave a review Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelancing. Drop your thoughts in the Exchange Box. We would love to hear from you!

Michelle labels some index entries to streamline her indexing and index edit processes. In this episode, she explains her labeling system—naming and explaining the nine labels she uses. Do you use labels while indexing? We'd love to hear about your process! Link mentioned in the episode: Episode #29 Naming—and Conquering—Resistance When Indexing Indexer Index membership sign up Indexing courses Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or...

Sometimes, even with deadlines looming, indexers might not feel like indexing. It can be hard to sit down at the computer and just start working. In this episode, Michelle details the times she has encountered Resistance. (Yes! Resistance in this instance should have a capital "R"—see also Steven Pressfield's book The War of Art). Michelle shares four strategies to help you overcome Resistance and start indexing! Links noted in the episode: podcast website (indexerpodcast.com) Indexer Index ...

In this episode, Michelle expands on what to do "in case of emergency" by describing the contents of her Go Bag. By having a Go Bag, she's ready for travel, hardware failures, and electricity outages. If you're not ready to keep indexing during an emergency, then maybe you should consider having a Go Bag too. If you don't know where to start, then you'll like the new segment at the end of the podcast: First or Next Step(s). Michelle describes in this episodes First or Next Step(s) segment where...

This is the first episode of season 3. Thank you for being a loyal listener! In today's episode, Michelle addresses the sticky situation of what to do in case of emergency. Do you have a system in place so clients of ongoing projects can be contacted if you've been incapacitated or are consumed by a family emergency? Michelle shares her filing system for projects in progress that also serves as an "in-case-of-emergency" contact list. Here are specific articles or programs she mentioned in this...

In this episode, Michelle discusses the fate of bespoke indexing software in light of Scribendi.ai's announcement about CINDEX. As of April 1, Scribendi will no longer distribute or support CINDEX, but will make it available as an open-source program. Michelle attempts to address what indexers can do to ensure the continued development and distribution of the software programs. Maria Sullivan, an indexer who has been providing support to CINDEX users both when it was owned by Indexing Research ...

In this episode, Enid Zafran talks about her transition from Director of Indexing Services at BNA and the reasons behind the move to full self-employment as a freelance indexer. She also shares her experiences as chief of publications at the American Society for Indexing. Links to other episodes in the series with Enid: #18 Enid Zafran: Indexing in the 1970s and early 1980s #20 Enid Zafran: Indexing Services at the Bureau of National Affairs from 1990 to 2002 #22 Enid Zafran: The Growth of Ind...

This episode is all about indexing and writing about indexing. Michelle talks with Stephen Ullstrom, who is not only an award-winning indexer but he's also a first-time author. He wrote an excellent step-by-step guide to indexing for authors (book link below). Stephen also shares the titles of business books that have influenced his freelance career and what's up next for him and his indexing business. You can connect with Stephen Ullstrom on LinkedIn or sign up for his newsletter on his websit...

Michelle details how to create a strong partnership for the index edit as well as the steps for each person in the index edit process. Here is the link to the index edit resource list. Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelancing. Drop your thoughts in the Exchange Box. We would love to hear from you!

This is the third installment of Michelle's conversation with Enid Zafran. She talks about how she balanced her role at the Director of Indexing Services at the Bureau of National Affairs while growing her business, Indexing Partners. She also discusses her role, along with David Ream, in introducing Cindex to legal publishers. The first two installments of Michelle's conversation with Enid: Episode #18 Enid Zafran: Indexing in the 1970s and early 1980s Episode #20 Enid Zafran: Indexing Ser...

In this episode, Michelle returns to the index edit to discuss the costs (literal and figurative) and benefits of having another index edit or proofread your index. In the first episode in this series, #19 Index Edits - An Introduction, Michelle details her current and past experiences with index edits and the different types of index edits. In the See Also segment, Michelle talks about how an old-school, nontech item on her desk helps keep her on schedule. (Note: This is NOT an affiliate link...

Today's episode continues the conversation between Michelle and Enid Zafran. The last episode (episode #18) left off with Enid joining BNA as the Director of Indexing Services. Now Enid will talk about what it was like to index in the 1990s during the transition from mainframe computers to indexing on personal computers with dedicated indexing software. If you missed the first installment, be sure to listen to Enid talking about her career as an indexer from the mid-1970s through the 80s. Lear...

In today's episode, Michelle introduces the concept of index edits. She details the types of index edits as well as her experiences in indexer-editor partnerships. Episodes referenced in this episode: #3: Year-End Business Review Part 1 #4: Year-End Business Review Part 2 #5: Year-End Business Review Part 3 #9: Per Page, Per Entry, Per Word: Translated Into an Hourly Rate Resources mentioned in the episode: Index Peer Review Group on groups.io Melanie Gee's article on peer review exercises (...

The podcast is back for Season 2! On today’s show, Michelle shares part of her conversation with Enid Zafran, an award-winning indexer with over 40 years of experience. In this installment, Enid details her experience indexing from the mid-1970s into the early 80s. Enid explains how and why she began her business, Indexing Partners, as well as what led her to become an indexer and pursue two law degrees. Listen to this episode for a fresh perspective on indexing. Enid Zafran and Indexing P...

In the last episode of Season One, Michelle answers more listener's questions on: Square as a credit card option Marketing in the U.S. How to ask to be listed on the copyright page of books Why she started this podcast Here are links to websites and apps mentioned in the podcast (these are NOT affiliate links): 2023 Indexer Rate Survey Square Paymo Stripe Wise (international transfers) podcast episode on accepting credit cards Make sure you listen through to the See Also segment. Michelle...

Michelle answers a couple of questions from newish indexers. One indexer wants suggestions on breaking into indexing as a career, and another newish indexer asks about setting rates. Michelle will be back next week with answers to more of your questions! Here are the rate survey summaries that Michelle discussed in this episode: ASI's summary of 2021 rate survey EFA's rates If you want the results from Michelle's 2021 rate survey: email her at michelle@linebylineindexing.com OR drop your requ...

In this episode, Michelle explains how she double-checks her estimated project fees and project rates proposed by clients. She uses a simple mathematical formula to test whether she will earn her desired hourly rate for each indexing project. Next week's episode is the final episode of Season 1 - the Q&A episode! If you have any questions about the process of indexing or the business of indexing or freelancing in general, drop that question in the Exchange Box. Do you have a suggestion or comm...

Michelle continues explaining how she prepares estimates for indexing projects. She details why time is the most import factor to track and consider when calculating what to charge. Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelancing. Drop your thoughts in the Exchange Box. We would love to hear from you!

This episode is all about how to prepare estimates. Michelle describes the different things she needs to consider during the process. She also explains the importance of using pricing data from previous projects. Episode #9, "Per Page, Per Entry, Per Word: Translated into Hourly Rate," is referenced in this episode. Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelancing. Drop your thoughts in the Exchange Box. We would love...

In this episode, Michelle brings up the B-word: burnout. But instead of focusing on the symptoms of burnout, she concentrates on what leads to burnout: a never-ending stress cycle. She will talk about her recent experience of a looping stress cycle and what you can do to end a stress cycle. In this episode, she talks about being a good boss to yourself. She talked about this at length in episode 2: Who's the Boss? She also brought up her "walk-to-commute" challenge from the See Also segment of ...

You went to the conference and made some connections. Now what? In this episode, Michelle offers ways to follow up with people you "met" at the virtual conference. Michelle referred to the resource list from her presentation in this episode. Michelle can be found on Instagram at linebylineindexer. You can check out the screenshot of the tweet from Paula Clarke Bain there. Do you have a suggestion or comment to share? Maybe you have a burning question about indexing or the business of freelanc...

Networking at virtual conferences or at webinars is different than in-person situations, and therefore it requires a different type of preparation. Michelle walks listeners through how to prepare for this type of networking, starting with how to test your computer and set up your Zoom profile. Then she suggests ways to think about your goals for networking so you can "leave" the conference with a few connections. links mentioned in the show: ASI Conference Program Zoom support links: signing...